All local orders of Tucson, AZ over $200 or more will be offered free same day delivery if ordered before 2:00pm MST. Delivery fees will vary for orders less than $200 and for orders not in local Tucson area. Please contact us at (520) 261-4671 or firstname.lastname@example.org for more information.
All orders placed before 2:00pm MST will be delivered same day for local Tucson customers. We ship items within 72 business hours. We can ship most products to all states with limited exceptions. If your shipping address is outside of the United States, please contact us for further information about shipping to your location.
We will update you with order status when orders are completed and shipped, or out for delivery. If you have any other questions regarding order status you can call (520) 261-4671 or email email@example.com.
At this time we do not ship internationally. If you are interested in placing an order out of the country please contact us at firstname.lastname@example.org to discuss options and shipping charges.
Returns & Refunds
Please call customer service at (520) 261-4671 or email us at email@example.com and we will assist you.
- Damaged items, lost packages/items, or request a return.
- If customer is at fault (eg. buyer’s remorse), order is subject to a 20% restocking fee and $15 return label fee (per label).
- If order is rejected, customer will be responsible for a return label fee (per label).
- If customer is not at fault, all fees will be waived.
- Shipping charges are refunded only when the product was mis-shipped or defective upon arrival.
- All custom orders are final sales and cannot be returned.
- All products with an expiration date will have the expiration date on the invoice.
Tucson, AZ 85713
This is how we handle returns on the following items:
For any questions or concerns regarding refunds and returns please email firstname.lastname@example.org with your name, email, phone number, and order number.
Shipping and delivery charges will only be refunded when the product is mis-shipped or defective upon arrival. If customer is not at fault, all fees will be waived.
Sometimes we are out of stock on a few products and can’t get it shipped out with the rest of your order. We will always make the customer aware of out of stock products.